Management and Leadership
Welcome to Management
The Spirit of Leadership
The Transformational Leader-Manager
Management Miracles
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Employee Engagement
Caring Personally and Professionally
Emotional Intelligence
Positive Psychology: 21st Century Engagement Strategies
Passion and Commitment
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Team Building
Building Championship Teams
Talent, Roles and Teamwork
Dealing w/ Disfunctional Teams
Work Smarter - Not Harder
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Customer Retention
Creating Advocates
Exceeding Expectations
Developing Relationships
Earning Trust
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"It is our goal to help organizations create leaders at
every level
- from the bottom up"
"Thank you for a wonderful class. You are truly dynamic and will always leave lasting impressions on each life you touch."
-Victoria Radke, Sr. Manager of Franchising, Marriott Corporation
"This was one of the best leadership trainings I have attended so far."
-Sue Newman, Learning and Development Consultant, Wells Fargo Bank
"I have been to many, many training classes over the years, but this one will have more practical applications than any other event I have been involved in."
-Kyle B. Drake, Senior Project Manager, Capital One Auto
"I came out of the class with significantly more confidence...Thanks a Million."
-Rick Bolanos, Sales Manager, Alps Electric